Patient Messaging Terms and Conditions

Effective Date: 06/01/2026
Program Name: ChiroTouch Engage

Program Description

The ChiroTouch Engage program operated by Ontario Chiropractic LLC allows patients to receive communications via text message (SMS) and/or email related to clinic services and operations.

These communications may include:

Appointment reminders and confirmations
Scheduling notifications or changes
Patient care communications related to treatment or follow-up
Clinic announcements or informational updates

Participation in the messaging program is voluntary and intended to improve communication between the clinic and its patients.

Example Messages

Examples of message patients may receive include:

“This is a friendly reminder that you have an appointment on [Month Day] at [HH:MM AM/PM] – Ontario Chiropractic. STOP to opt out.”

Message Frequency

Message frequency may vary depending on appointment activity, patient care needs, and clinic communications.

Message and Data Rates

Message and data rates may apply depending on the patient’s mobile carrier and service plan.

Opt-Out Instructions

Patients may opt out of receiving SMS messages at any time by replying with any of the following commands:

STOP
CANCEL
UNSUBSCRIBE
STOPALL
END

After submitting an opt-out request, users may receive a final confirmation message acknowledging that they have been unsubscribed.

Re-Opt-In Instructions

Patients who previously opted out may resume receiving messages by replying in the original message thread with:

START
UNSTOP
YES

Customer Support

For assistance with the ChiroTouch Engage program, please contact:
Phone: 541-889-7797

Privacy

Personal information collected through the Patient Messaging System is handled in accordance with our Privacy & Messaging Policy.

Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.
Delivery of messages may be affected by factors outside the control of Ontario Chiropractic, including mobile carrier network availability or device settings.

Modifications

Ontario Chiropractic reserves the right to modify or update these Terms & Conditions at any time. Updated terms will be posted on the clinic website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Oregon.

541-889-7797

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Patient Messaging – Terms & Conditions